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Returns & Exchanges
PRIVATE offers a seamless 30-day return policy for all unworn apparel with original tags attached. We are committed to ensuring your wardrobe fits perfectly and meets our high standards of quality.
1
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
2
Prepare the Package
Securely pack your items in their original packaging and attach the prepaid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup at your convenience.
4
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing